🔒 Data protection

AMR Club's Privacy Policy — Your data is our responsibility

AMR Club takes your personal information extremely seriously. In this Privacy Policy, we clearly set out what data is collected, why it is collected, and how it is kept secure.

Last updated: January 2026

1 Introduction & Scope

AMR Club (amrclub.win) places the highest priority on protecting its members' privacy. This Privacy Policy explains how AMR Club collects, processes, and safeguards your personal information. By using our website and mobile app, you agree to this Privacy Policy.

This Privacy Policy applies to all AMR Club services — including slots, Sports Betting, Live Casino, deposits and withdrawals, VIP programs, and all customer support interactions. Accessing our platform means you acknowledge that you have read and understood this policy.

Please note: This Privacy Policy is an integral part of our terms and conditions. Both documents should be read together.

AMR Club believes transparency is the foundation of trust. That is why we present our Privacy Policy in clear, plain language, so every user in Bangladesh can easily understand what we do with their data.

2 Information we collect

AMR Club collects two types of information — what you provide directly, and what is gathered automatically as you use the platform. Full details are provided below.

Information you provide directly

  • Full name, date of birth, and gender
  • Mobile number and email address
  • Current address and city/district
  • National ID number or passport number (for KYC verification)
  • BKash, Nagad, or Rocket account number
  • Messages and complaints submitted to customer service

Automatically collected information

  • IP address and device type
  • Browser version and operating system
  • Time spent on site and pages visited
  • Game history and betting records
  • Login time, location data, and session information
  • Cookies & local storage data
Type of Information How we collect information Required or Optional
Name & Contact Registration Form Yes
Identity Document KYC Process For withdrawals
Payment Information Deposit/Withdrawal Yes
Device & IP Automatic For Security
Gaming History Platform Logs Automatic

3 Purpose of Data Use

AMR Club uses your information only for specific, legitimate purposes. We never use your data unnecessarily or without your knowledge. All purposes for which your information is used under this Privacy Policy are clearly outlined below.

To operate our core services

  • Account creation, verification, and management
  • Processing deposits and withdrawals
  • Maintaining gaming services and preserving game history
  • Delivering bonuses and promotions accurately

Security & Fraud Prevention

  • Detecting multiple accounts and fraudulent activity
  • Compliance with Anti-Money Laundering (AML) regulations
  • Account protection against unauthorized access

Service improvement

  • Suggesting games and offers based on your preferences
  • Improving website and app performance
  • Data analysis to improve customer service quality

Fulfilling legal obligations

  • Providing required information to licensing authorities
  • Assisting with court orders or government investigations
  • Ensuring age verification and responsible gaming

Important: AMR Club never sells your information to third parties for marketing or advertising purposes.

4 Data Sharing Policy

Under AMR Club's Privacy Policy, your information is shared with third parties only in limited, specific circumstances. We never pass your data to others unnecessarily.

Who we may share your information with

  • Payment processor: bKash, Nagad, Rocket, and approved banks — to complete transactions
  • Game software provider: Minimum data required to keep gaming services running
  • Identity verification agency: Authorized Bodies for the KYC Process
  • Law enforcement agencies: In cases of court orders or lawful investigations
  • Regulatory authority: For licensing and compliance reporting

All our third-party partners are contractually bound to comply with international data protection standards. They receive data solely for specific, defined purposes.

What we will never do

  • Selling your information to advertisers
  • Sharing data with other gaming companies
  • Using your data for marketing campaigns without your consent
  • Sharing data with companies that do not comply with international standards

5 Cookies & Tracking Technologies

AMR Club uses cookies and similar tracking technologies to enhance your experience on the site. Cookies are small text files stored in your browser.

Types of cookies we use

  • Essential cookies: For login sessions and security — the site cannot function without these
  • Performance Cookies: To analyze how well the site is performing
  • Functionality Cookies: Remembering your preferences (language, theme, etc.)
  • Analytics cookies: To analyze user behavior and improve our services

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may cause some site features to stop working.

6 Data Retention Period

Under AMR Club's Privacy Policy, your information is not retained longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Type of Information Retention period
Account Information For the duration of active account + 5 years
Transaction records Minimum 7 years (legal requirement)
KYC Documents 5 years after account closure
Gaming History 3 years
Customer Service Records 2 years
Log files & cookies Up to 90 days

Once the designated retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

7 Your Rights

Under AMR Club's Privacy Policy, you hold several important rights over your personal information. To exercise any of these rights, please contact our support team.

  • Right to Know: You can ask what information we hold about you
  • Right to Rectification: Request corrections to inaccurate or outdated information
  • Right to Erasure: You can request deletion of your data where no legal obligation applies
  • Right to Restrict Processing: You may request that processing of your data be temporarily restricted for specific reasons
  • Right to Portability: You can download a copy of your data
  • Right to object: Right to object to certain types of data use

To exercise any of your rights [email protected]Email us and we'll get back to you within 30 days.

8 Children's privacy

AMR Club strictly refrains from providing services to anyone under the age of 18. In line with our Privacy Policy, we do not knowingly collect or store any data belonging to minors.

If a parent or legal guardian discovers that their child has created an account on AMR Club, please contact us immediately. We will promptly delete all associated data and close the account.

9 Security Measures

AMR Club employs industry-standard security technology to protect your information. As part of our Privacy Policy, we conduct regular security reviews and keep our systems up to date.

  • All data transfers are secured with 256-bit SSL encryption
  • Payment information is not stored directly on our servers
  • Option to enable Two-Factor Authentication (2FA)
  • Instant alerts for suspicious login attempts
  • Conducting regular third-party security audits
  • Strict data access controls for staff

Please note — no method of transmission over the internet is 100% secure. Keep your password confidential and report any suspicious activity to us.

10 Privacy Policy Updates

AMR Club may update this Privacy Policy from time to time. Changes may occur due to legal updates, the addition of new services, or security improvements.

  • For significant changes, you will be notified via email or in-app notification
  • The date of any update will always be shown at the top of this page
  • Continued use of the site after changes constitutes acceptance of the updated policy
  • Previous versions of the Privacy Policy will be provided upon request

If you have any questions or comments, please contact us: [email protected]

🛡️ Our commitment

Why Your Information Matters at AMR Club Secure

Our Privacy Policy is not just words on a page — at every step, we take real measures to protect your data.

🔐
SSL Encryption

Every data transfer is protected with 256-bit SSL encryption. No hacker or third party can access your information.

🚫
No Data Selling

AMR Club never sells your personal information to third parties. Our Privacy Policy makes absolutely no exceptions on this matter.

KYC Verification Security

Your national ID and other KYC documents are stored with the highest level of security, accessible only to authorized personnel.

🕵️
Regular Security Audits

Regular security audits are conducted by independent third parties. Any vulnerabilities identified are addressed immediately.

📱
Two-Factor Authentication (2FA)

Keep 2FA enabled on your account — even if your password is compromised, your account stays protected. We encourage all members to use 2FA.

⚖️
Legally compliant data management

Data is managed in accordance with international data protection regulations and securely deleted after the specified retention period.

⚡ Your rights

Your Right to Information — Find out now

Right to Know

You can request to know what data we hold on you at any time. We will respond with full details within 30 days.

Right to Rectification

Submit a request to update any inaccurate or outdated information. Our support team will make the correction promptly.

Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

Data Portability

You have the right to download and keep a copy of your data.

Right to object

You may object to certain types of data processing, and we will take your objection into consideration.

Right to Restrict Processing

In certain circumstances, you may request that processing of your data be temporarily restricted.

Your data, our responsibility

Play with peace of mind — you are protected at AMR Club

Done reading our Privacy Policy? Join AMR Club with confidence — every piece of your information will be kept with the highest level of security.

SSL Secured
KYC Verified
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